Case Study: Large-Scale Scrum at BASE Company

Base Company was the third Mobile Operator in Belgium and stayed within the top 3 market leaders, even today now the organisation has gone through a new change. Their IT was part of the technology department that was also responsible for the mobile network, from design to operations. Within the IT organization were a couple of hundred people, a mix of people on the payroll together with externals from several (strategic) partners. Their main integration partner was an Indian company, covered by a managed service contract, working in a strong phase-gate scenario.